Every e-commerce company has its own agreement with sellers about intimation regarding the completion of a transaction. Although typically, it is referred to as date of dispatch.
Sellers on multiple e-commerce platforms say leading etailers are not settling payments for prepaid orders according to the RBI regulations and they usually take about a week on an average.
When contacted, an Amazon spokesperson said the company was compliant with the regulations. A Flipkart spokesperson declined to comment.
E-tailers charge a payment collection fee from sellers for both online payments and cash on delivery orders.